
PAiC BD Technical Support Plans
Premium
Premium SLA
3,160
mo*
160 Professional Services hours per month Minimum Commitment: 4 months -
Access to Documentation
-
Technical Support via Jira
-
Technical Support via Chat & Hotline
-
24/7 Monitoring
-
Redundancy & High-Availablity
-
Support of White-Labeled Versions
-
99.9% Uptime Guarantee
-
Hosting Included*
*Hosting included up to 10% of the Support Plan value
Standard Plus
Standard SLA
2,120
mo
120 Professional Services hours per month Minimum Commitment: 6 months -
Access to Documentation
-
Technical Support via Jira
-
Technical Support via Chat & Hotline
-
24/7 Monitoring
-
Redundancy & High-Availablity
-
Support of White-Labeled Versions
-
99.9% Uptime Guarantee
-
Hosting Included
Standard
Standard SLA
1,480
mo
80 Professional Services hours per month Minimum Commitment: 9 months -
Access to Documentation
-
Technical Support via Jira
-
Technical Support via Chat & Hotline
-
24/7 Monitoring
-
Redundancy & High-Availablity
-
Support of White-Labeled Versions
-
99.9% Uptime Guarantee
-
Hosting Included
Basic
Basic SLA
840
mo
40 Professional Services hours per month Minimum Commitment: 12 months -
Access to Documentation
-
Technical Support via Jira
-
Technical Support via Chat & Hotline
-
24/7 Monitoring
-
Redundancy & High-Availablity
-
Support of White-Labeled Versions
-
99.9% Uptime Guarantee
-
Hosting Included
PAiC BD Professional Services Bundles
Additional Support Hours / Ad-hoc Software Development / Product Deployments / Architecture Design / Training / Proof-of-Concept
How can we help you?
Share with us your needs and budget, and we will find a win-win product and service combination for your project.