USSD: Potential for Essential Services

Attending MWC 2025 provided an opportunity to reflect on how the telecom industry continues to push for innovation—yet, in doing so, sometimes overlooks the potential of well-established technologies. One important realization was how USSD, a decades-old yet highly reliable communication protocol, remains underutilized in areas where it could have a significant impact, such as emergency services and microfinance solutions.

It’s clear that A.I. and high-speed networks dominate the conversation, yet millions of users still rely on basic mobile infrastructure, where USSD offers a simple and effective way to deliver essential services.

From our perspective, innovation isn’t always about replacing old technologies—it’s also about rediscovering and adapting them to address new challenges.

#USSD #MWC #PAiCBD